Chase offers a wide selection of checking and savings accounts with options for adults, students, and kids, along with an excellent website and plenty of ways to get customer service. Chase has accounts to fit most needs.
Chase Bank is a full-service bank and is one of the nation’s largest full-service banks with more than 4,700 branches and 16,000 ATMs.
It offers a broad range of financial products and services to individuals and businesses. In addition to checking, savings, and CD accounts.
Chase is well known for its extensive credit card offerings, including popular travel rewards and cash-back credit cards.
Chase Bank Reviews
Chase Bank offers a robust selection of checking accounts to meet varying banking needs. Like its savings accounts, most of Chase’s checking accounts feature a monthly service fee. Chase generally offers ways to waive these fees.
Chase Bank offers two traditional savings accounts from which to choose. The Chase Savings and Chase Premier Savings account.
The Chase Savings account has only one interest rate for all balances. While the Chase Premier Savings account provides higher relationship rates for clients with larger balances.
However, neither account offers competitive rates, especially when compared with savings rates at many online banks.
Each account offers online banking, online bill pay, and mobile banking, as well as automatic transfers to Chase savings accounts.
Chase Saving Account Reviews
Chase Savings is a basic interest-bearing savings account that earns a meager 0.01% APY on all balances.
The account carries a $5 monthly maintenance fee, but it can be waived if you meet one of the following monthly criteria:
- Maintain a $300 balance or more at the beginning of each day. “Chase Bank Reviews”
- Have $25 or more in Autosave or other recurring automatic transfers from a Chase personal checking account.
- You’re younger than 18 years old.
- Have a linked account from select Chase bank accounts.
Chase Premier Savings Account Reviews
Chase Premier Savings features a $25 monthly management fee, but it can be waived by meeting one of these two monthly requirements:
- Maintain a $15,000 balance or more at the beginning of each day
- Have a linked Chase Premier Plus Checking or Chase Sapphire Checking account
- The Premier Savings account offers tiered interest rates based on the account balance and whether you qualify for its relationship rates.
- Chase Premier Savings’ standard rate is 0.01% APY.
- You can earn up to 0.05% APY if you have a linked Chase Premier Plus Checking or Chase Sapphire Checking account and meet monthly transaction requirements.
- The account charges a $5 fee for select transactions over the limit of six per month.
One of the better offerings from the banking giant is Chase College Checking. The account is designed for college students ages 17 to 24.
There is no monthly service fee for college students for up to five years while you attend school, provided you show proof of your student status. The account comes with a free debit card and account access online and through Chase’s mobile app.
Chase Bank Pros and Cons
Here are some pros and cons surrounding chase bank:
- Large footprint to service your banking needs
- Frequently offers bonuses to new customers who open accounts
- Highly rated mobile app
- Ability to waive checking fees
- Popular credit cards with well-known brands
- A limited number of branches in some states
- Low-interest rates on CDs, savings, and checking accounts
- Monthly fees with most accounts if you don’t qualify for waivers
- ATM fee at out-of-network ATMs with Chase’s basic accounts
- Minimum daily balance to waive fees
- Chase 5/24 Rule for credit cards
Who is Chase Bank Ideal for?
Chase Bank is ideal for clients who live in states where the bank has clusters of branches. Chase Bank is best for those who:
- Want a variety of deposit, lending, and investment options from one financial services company
- Are able to maintain the minimum daily balance or complete qualifying activities to waive fees
- Want to earn valuable rewards or cashback from their credit card purchases
- Desire a bank that can grow with them and offer premium features as your relationship grows
- Are looking for the security of a large financial institution that has many branches and ATMs across the U.S.
Chase Bank Checking Account
Customers have several checking account options with Chase Bank. Each account has monthly maintenance fees unless you meet the criteria to waive them.
Chase labels three of its checking accounts as “everyday” checking accounts. All three accounts offer access to nearly 16,000 ATMs and more than 4,700 branches nationwide.
Each account offers online banking, online bill pay, and mobile banking, as well as automatic transfers to Chase savings accounts.
The chase bank saving account and the other two everyday checking accounts are Chase Secure Banking℠ and Chase Premier Plus Checking. Chase Secure Banking has a monthly fixed fee of $4.95.
Chase Premier Plus Checking Account
Chase Premier Plus Checking has a monthly maintenance fee of $25, which can be waived by meeting certain requirements.
Two premium accounts, Chase Sapphire Banking and Chase Private Client Checking waive fees for non-Chase ATMs and for personal design checks.
They also offer higher limits on Chase QuickDeposit℠ and Zelle® money transfers, fewer fees on specific services, and exclusive sports and entertainment benefits. Both Chase Premier Plus Checking and Chase Sapphire Banking are interest-bearing accounts.
Like most Chase accounts, the interest rates are well below the competitive rates offered by online banks. Premier Plus Checking has no fee for the first four non-Chase ATM transactions for each statement period.
Chase Sapphire Banking waives all fees for non-Chase ATM use. Chase also offers additional niche checking accounts that cater to specific audiences.
Chase Secure Banking Checking Account
The Chase Secure Banking checking account has no minimum deposit, no paper checks, and does not charge for money orders or cashier’s checks. One of the better offerings from the banking giant is Chase College Checking.
The account is designed for college students ages 17 to 24, and it is only $6 per month after that if you don’t waive the fee with qualifying activities.
Active and veteran members of the military can open a Chase Premier Plus Checking account with no fees or minimum balance requirements.
There is no monthly service fee for college students for up to five years while you attend school, provided you show proof of your student status.
The account comes with a free debit card and account access online and through Chase’s mobile app. Customers with larger relationships may qualify for Chase Private Client.
To qualify, you’ll need an average daily balance of $150,000 combined with your qualifying personal and business deposits and investments.
Chase Bank Credit Cards
Chase Bank offers a wide range of credit cards to suit customers’ goals. Choices include cashback and reward credit cards for personal and small business customers.
The rewards credit cards include numerous co-branded options with airlines, hotels, and other partners. Additionally, Chase offers its own proprietary rewards program: Chase Ultimate Rewards.
You can use these points to book travel, redeem for cash back, transfer to airline and hotel partners, and more. Here are the cards available from Chase Bank:
1. General Travel Rewards Cards (Ultimate Rewards)
- Chase Sapphire Preferred
- Chase Sapphire Reserve
2. Co-Branded Rewards Credit Cards
- Aer Lingus Visa Signature
- Aeroplan® Card
- British Airways Visa Signature
- Disney Premier Visa
- Disney Visa Card
- Iberia Visa Signature
And a lot more.
3. Cash-Back Credit Cards
- AARP Credit Card From Chase
- Amazon Prime Rewards Visa Signature Card
- Chase Freedom Student (must apply in-branch)
- Chase Freedom Unlimited
- Chase Freedom Flex
4. Business Credit Cards
- IHG Rewards Premier Business
- Ink Business Cash
- Ink Business Preferred
- Ink Business Unlimited
- Southwest Rapid Rewards Performance Business
- Southwest Rapid Rewards Premier Business
- United Business
- United Club Business
- World of Hyatt Business Credit Card
Chase Bank Private Client Reviews
Chase Private Client (CPC) is a premium banking and investing program sponsored by J.P. Morgan Chase & Co., one of the largest financial institutions in the United States.
CPC combines high-end, concierge banking services from Chase Bank along with personalized financial planning and investing advice and services from J.P. Morgan.
The program is only open to clients who maintain an average daily balance of at least $250,000 in any combination of qualifying linked deposits and investments.
The primary advantage of opening a CPC account is to receive full-service financial advice and service from a dedicated team of individuals led by a Private Chase Banker for banking matters.
And also, a J.P. Morgan Private Client Advisor for investing and financial planning services. CPC customers will also have access to Chase’s comprehensive suite of IRAs and brokerage accounts.
Including checking accounts, credit cards, and lines of credit, with the added bonus of reduced or zero fees for any extra services.
What to Expect as a Chase Private Client.
Here is what to expect as a chase private client;
1. Qualification Requirements
- To qualify for Chase Private Client membership, you must maintain an average daily balance of at least $250,000 in any combination of eligible Chase deposit and investment accounts.
- You’ll need to maintain this balance threshold every month to remain a CPC member.
- Certain Chase Business Banking clients automatically qualify for Chase Private Client membership.
If you have an existing Chase Business Banking relationship, talk to your business banker about how to qualify if you’re not a card-carrying member already.
Chase Private Client membership is technically available by invitation only. As you approach or cross the average daily balance threshold, you’ll probably receive notice that you’re eligible for CPC membership.
2. Private Client Banker
This is your point of contact at Chase Bank. They’ll help you manage your liquid assets, identify opportunities to increase your account yields, and recommend credit products aligned with your needs and goals.
If and when you act on those recommendations, your banker will act as your liaison with other Chase specialists and departments.
3. Private Client Advisor
This is your point of contact at Chase’s investment arm. They’ll help you develop and execute a comprehensive financial plan, recommending suitable Chase investment products along the way.
Each advisory relationship begins with a Customized Financial Analysis that assesses the relative risks and rewards of recommended investing strategies.
4. Chase Private Client Fees
Chase Private Client is essentially a wrap account. This means clients will be charged a flat rate for the total household assets under management.
All funds in the household will be included; Checking, Credit, Taxable, and IRA. The flat rate for the account is 1.25% of assets yearly billed quarterly.
This is expensive but in line with UBS, Morgan Stanley, and Merrill Lynch for similar services. When compared to the price of mutual funds that might be purchased independently by the account holder, the fees are very high.
5. Business Banking Benefits
Chase Private Client members can take advantage of a slew of business banking tools and perks, which includes;
- Reduced minimum balance requirements on Chase Platinum Business CheckingSM accounts
- No monthly service fee on Chase Total Business Checking® accounts
- No electronic deposit fees on Platinum Business Checking and Total Business Checking® accounts
- Personalized guidance around business cash flow, working capital, long-term financing, and payment solutions
6. Discounted Borrowing
Chase Private Client members may qualify for discounted borrowing opportunities through Chase’s lending arms. The mortgage discount is particularly attractive, knocking 0.125% off the regular rate for clients with total deposits.
This must be an investment between $250,000 and $999,999 and a full 0.25% off the regular rate for clients with total deposits and investments above $1 million.
All CPC customers enjoy a 1.25% discount on home equity line of credit (HELOC) products. Chase also discounts auto purchase and refinance loans, typically by 0.25%.
7. Securities-Based Lending
Chase Private Client members may be eligible to take out competitively priced lines of credit secured by the value of their investment portfolios. Proceeds may be used for virtually any legal purpose, except for the purchase of additional securities.
Because they’re secured by tangible assets, securities-based lines typically carry low-interest rates that aren’t dependent on borrowers’ creditworthiness.
8. Chase Private Client Managed Brokerage Account
Chase Private Client members pay no commissions on ETF and stock trades placed through You Invest by J.P. Morgan, Chase’s low-cost online brokerage.
This allowance is good for up to two taxable and two retirement accounts per CPC member. It doesn’t apply to assets managed under the You Invest Portfolios program, You Invest’s robo-advisor vertical. Additionally, ETFs may carry fees and expenses that Chase can’t control.
9. Miscellaneous Benefits
Chase Private Client members enjoy some additional benefits that, while not the program’s main attraction, certainly sweeten the deal.
Some additional benefits are practical, like international rush debit and credit card replacement. No matter where you happen to be in the world, Chase is happy to rush you a replacement card. CPC members may also enjoy informal exemption from Chase’s 5/24 rule.
These limits Chase credit card applicants may open more than five new credit cards within any 24-month period, regardless of creditworthiness or income.
However, this exemption is anecdotal only; Chase doesn’t market or even acknowledge it, and it may depend on your banker’s discretion.
Chase Bank Investment Reviews
If you’re searching for low-cost investment options, don’t overlook J.P. Morgan online investing. The brokerage functions as the investment division of J.P. Morgan Securities, LLC, and it offers several inexpensive investment choices for both active traders and passive investors.
It includes two investment options: J.P. Morgan Self-Directed Investing and J.P. Morgan Automated Investing. J.P. Morgan Self-Directed Investing functions as an online brokerage, and J.P. Morgan Automated Investing provides managed portfolios.
J.P. Morgan online investing is convenient for existing Chase Bank customers interested in trying their luck in the stock market.
That’s not to say you’ve got to have a Chase bank account to sign up; the brokerage just makes it easier to connect all of your Chase accounts in one place.
J.P. Morgan online investing, E*TRADE, and SoFi all offer self-directed investing, automated investing, and various investment choices. However, the platforms diverge when it comes to fees and investment types.
Ways to Invest with Chase Bank
Below are different ways to invest in chase bank:
1. Self-Directed Brokerage Accounts
J.P. Morgan Self-Directed Investing lets you place trades without paying commissions for stocks, ETFs, options, and mutual funds.
You can get started without having to meet a minimum initial investment requirement, and you’ll be able to trade with general investment accounts, traditional IRAs, and Roth IRAs.
You’ll only run into fees for options contracts and secondary corporate bonds, municipal bonds, and brokered CDs. J.P. Morgan charges $0.65 per options contract.
While bonds and CDs cost $10 per trade plus an extra $1 for every bond over 10 bonds. Chase’s mobile app also makes it possible to carry your investments with you wherever you go. Plus, existing Chase customers can access both their investing and bank accounts under one umbrella.
2. Automated Investment Management
You can also sign up for J.P. Morgan Automated Investing if you’d like your portfolio managed by professionals. This account is great for those who like Robo-advice, but it also offers a unique feature: a team of investment specialists.
J.P. Morgan uses both automated investment technology and human specialists to keep your portfolio on track. So you won’t have to worry about making any trades or rebalancing your portfolio on your own as you would with a self-directed account.
Just be prepared to pay a bit more for J.P. Morgan Automated Investing. You’ll need a minimum of $500 to get started, and you’ll have to pay an annual advisory fee of 0.35%.
Its automated account also includes a Portfolio Builder feature that helps you find investments that work best with your risk tolerance and short- or long-term savings goals. You’ll need at least $2,500 for this feature, though. “Chase Bank Reviews”
The platform mainly uses four portfolios: conservative, moderate, growth, and aggressive. Each portfolio utilizes a different mix of J.P. Morgan ETFs.
If you’re looking for more personalized financial advice from a human professional, you can sign up for J.P. Morgan Advisors.
3. Retirement Accounts
Both J.P. Morgan Self-Directed Investing and J.P. Morgan Automated Investing offer investment options for traditional IRAs and Roth IRAs.
With the self-directed investing option, you can open either retirement account with no minimum requirement. But you’ll need at least $500 to get set up an automated traditional or Roth IRA with J.P. Morgan Automated Investing.
Furthermore, it’s worth pointing out that J.P. Morgan online investing doesn’t offer IRA rollovers, SEP IRAs, and SIMPLE IRAs. If you’re looking for any of these accounts or other retirement plans, you should consider other brokerages.
Chase Bank Employment Reviews
1. The Experience Greatly Varies by Location, Company Overall is Decent
I had the pleasure of initially working for a fantastic manager that supported and guided his team. unfortunately, due to the language I spoke, I was transferred to a rather toxic environment due to her desire to have my language.
Growth was stifled and ultimately retaliated against due to employees being viewed as “disloyal” for attempting to promote internally.
I myself retaliated against and let go as a result of trying to promote internally. The work itself is not hard, although compliance varies by each manager’s interpretation. This can get very confusing especially if you transfer between locations.
More and more duties are being assigned to everyone in the name of “restructuring” but are really just a front to pay less while assigning more work.
2. Easy Stress-Free Job but no Raises or Promotion Opportunities.
The AB role is very easy, and Chase has excellent benefits. However, for how many hours you work they do not pay a livable wage. Most employees have to work a second job on top of working 30-40 hours a week just to make ends meet.
There is little room for promotion and raises are minimal even for top performers (20-50 cents) Good job for a student or someone just looking to get out of the house, but unrealistic to be able to support yourself on their pay.
3. Great Company
Associate Banker (Current Employee), New York, NY, April 26, 2022. JPMorgan Chase is a great company to work for. A lot of changes are being made on the branch side in favor of technology.
You need to use your time wisely and work your way up to the corporate side which gives a great work experience. If you work in a branch, make sure you find the right branch because the community of customers makes a difference each day.
4. Great Place with Smart People
Executive Director (Former Employee), Jersey City, NJ, April 26, 2022, a great place with smart people, a well-diversified portfolio, and job security. I loved my time there. Recruiting is a pain, but that’s HR for you everywhere.
5. Career Advancement
Lead Credit & Collections Specialist (Former Employee), Heathrow, FL, April 19, 2022. Chase has plenty of room for growth and career advancement opportunities if you are putting your best foot forward.
There are several different departments within the company that give you a chance to really move around and learn new things.
Chase Bank for Small Business Reviews
Chase has plenty of room for growth and career advancement opportunities if you are putting your best foot forward.
There are several different departments within the company that give you a chance to really move around and learn new things. Chase Bank has three different-sized business checking accounts to accommodate any business owner.
Get $200 in checking bonuses and $150 in savings bonuses. “Chase Bank Reviews. Chase business checking accounts carry a $15-95 monthly fee depending on size. Chase Bank has 16,000 ATMs and 5,100 branches nationwide.
Comprehensive mobile app features for banking on the go. “Chase Bank Reviews” Free transactions are limited to just 100 per month for small businesses.
Sign up for a business checking account at Chase.com by filling out online quick forms and completing your initial deposits or visiting a nearby branch location.
Chase Bank Made Easy
Chase makes it easy to use and offers a wide range of checking account options for business owners of all sizes. With a network of 5,100 branches and 16,000 ATMs throughout the country.
It’s simple to head to your nearest branch, withdraw from an in-network ATM, or do some mobile banking with their comprehensive app.
Chase offers an instant P2P payment solution through integration with Zelle, making it easy to transfer money to clients or other businesses instantly.
It’s also designed with affordable wire transfer fees, making it simple to send and/or receive wires to domestic or international locations as needed.
Chase has a straightforward fee structure that’s affordable for checking and savings account users. It’s important to take the time to understand the fees, otherwise, you could get hit with costs that are completely avoidable. Like the ones listed below
- Checking Monthly Service Fee: $15-95 (depending on size)
- Savings Service Fee: $5 per month
- Cash Deposit fee: $2.50 per $1000 after the first $5,000 per month
- Savings Withdrawal Fee: $5 per month when you withdraw
- Domestic Wire Fees: Incoming $15, Outgoing $40
- International Wire Fees: Incoming $15, Outgoing $40
- Transaction Fees: $0.40 per transaction after the first (100-500 limit depending on the account) per month
- ATM Fee- $2.50 per use at of network ATM
While some of these fees are unavoidable, such as the wire transfer costs, the maintenance fees on checking and savings accounts are completely avoidable.
To avoid paying the maintenance fees on a business checking account, all you need to do is maintain a daily balance of $1,500 or greater for a Chase Total Business Checking account.
You can as well maintain an average balance of $5,000 throughout the entire month. You can also skirt the fee if you direct deposit $500 or more per month.
Chase Bank Customer Service Reviews
Here are some reviews by customers:
1. Customer Service
You can stay in line to talk with someone for hours. “Chase Bank Reviews”: It is the worst experience I ever had. My online banking account was blocked, and it took me 3 days and hours on the phone to unblock it, only because I forgot the password and changed it.
I’m writing this review during holding on the line. They transferred my call 3 times and now nobody is answering.
2. Excessive Fees, Charges & Penalties
Chase assesses excessive, superfluous, and punitive fees/charges to customers under the guise of obscure policies. This practice is predatory and biased, only the “little guy” is held to endure these thefts. Example: I was charged $5 to access my own monies.
First, $2.50 was charged for use of a “non-Chase” ATM, then an additional $2.50 was charged for checking my own account balance during the very same transaction. I guess the $ Trillions $ they make in profits already isn’t enough to satiate their greed! “Chase Bank Reviews”
3. Great Customer Service at the Branch, Horrible Banking Experience
Great customer service at the branch, but horrible banking experience. I have never worked so hard to make my own funds available. I deposited a check using a mobile check load.
The check was processed and cleared the sender’s account on 4/15 and was supposed to be available on 4/20. I go to my mobile bank app on 4/20 and my account is restricted.
I called customer service and couldn’t get anyone to give me a clear answer about why this happened. I eventually was told after many phone calls that I needed to go in and verify my identity. I go to a nearby branch and their systems were down.
The next day I go to the Denver Quebec branch and verified my identity. Come to find out this wasn’t enough either. They wanted to verify through the issuer even though I provided statements from them as well as a bank statement showing that the check cleared.
The President and Vice President of the branch worked very hard to resolve this matter with Chase. The issuer wasn’t allowed to verify checks due to confidentiality so I’m still waiting to receive my funds and for them to unblock my account.
Bank Reviews on Chase Bank
Chase Bank offers ample banking products to meet the needs of most individuals. “Chase Bank Reviews” Still, low-interest rates keep it from being a viable option for people who want to maximize their savings.
It offers a wide variety of banking, lending, and investment products to its clients. It is the largest financial services company in the U.S., which shows in its ability to provide products for a range of clients.
Chase Bank is suited to a broad spectrum of clients, ranging from students to military veterans and from the average household to private banking relationships.
Chase maintains a strong digital footprint with its popular mobile app and online banking platform. Although its presence may not be robust in every state, customers can open and service accounts online or through its mobile apps.
Yet, it still offers an extensive local presence for individuals who prefer in-person banking services. If you can avoid the monthly fees, Chase is a solid option for your personal banking needs.
Chase Bank Customer Service Review
Chase customers have access to the highly-rated Chase mobile app. Available for iOS and Android, Chase’s mobile app offers 24/7 management for all of your Chase and J.P. Morgan accounts.
The app gets 4.8 stars out of 5 on the App Store and 4.4 stars out of 5 on Google Play. The mobile app features include:
- Account management
- Automated savings
- Mobile check deposit
- Bill pay service
- Card lock
- Electronic transfers
- Zelle compatibility
- Wire transfers
- Account alerts and notifications
Customers can discuss their accounts with Chase bankers in person at more than 4,700 branches. Branch hours may vary from state to state, and you can locate the nearest branch to you through the bank’s online branch locator.
Chase customers also can access their accounts at any time. You can send secure messages to customer service 24/7 online.
Chase Bank Customer Care Support
Customer support is available via phone by calling 1-800-935-9935. “Chase Bank Reviews” You also can get help by messaging Chase on Facebook, or Twitter at @ChaseSupport.
For those looking for local banking support, Chase currently operates over 4,700 local branches and 16,000 ATMs across the U.S. The Chase Bank mobile app provides a consolidated view of your relationship with the bank.
Benefits include facial recognition and fingerprint sign-in, reviewing account activity, and instantly blocking credit card transactions if you’ve misplaced your card. You can also send and receive money through Zelle, pay bills, and deposit checks.
Frequently Asked Questions